What is new on the platform?

Local Service Areas

Local Areas let you define the service zones your business operates in (for example: Downtown, North Side, West End).

Once set up:

• Customers are assigned to a single Local Area
• Staff members can be assigned to one or more Areas they serve

Send a payment receipt email

From the Invoice action menu you can send a payment receipt email to the customer.

Automated 24 Hour appointment reminder email (Pro Plan)

In your notifications settings you can turn on Appointment reminder notification for 24 hours prior to the start of the appointment. You can use the default template or customize one for your business.

Permission to allow staff to modify appointments assigned to them

Now you have more granular controls on permissions for editing appointments. You can give staff permission to modify the appointments assigned to them. They can update the service or time but cannot reassign the appointment to someone else.

Send or suppress paystub emails

You now have the ability to send or suppress paystub emails to staff when creating a single paystub or creating in bulk via paystub scheduler.

Require customers to have address and contact info on file to request appointment

You can require customers to have phone and address information saved before requesting an appointment. This is helpful for new customers who have signed up but do not have contact information saved.

Staff audit report updated to show if GPS tracking, photo or comments were added to an appointment

Additional columns have been added to the Staff Audit Report for you to see if GPS tracking was done, photos were added or comments were left.

Hide or Show Tips option for customers

You can now choose to hide the Tip option for customers when they make a payment on an invoice. Update in Business Information Setting (Invoice & Payment Tab).